Terms & Conditions

Last updated: 26 October 2026

These terms apply to purchases from the Euro Revolution online store. Please read them before placing an order and contact us if you have any questions. They do not exclude, restrict or replace any rights you have under the Australian Consumer Law or other applicable law.

1. Products and suitability

We aim to provide accurate product descriptions, photographs, prices and availability. Please check the description, part number and vehicle compatibility before ordering. If you are unsure whether a part is suitable, contact us with your vehicle details so we can help. Any advice or description we provide remains subject to your consumer rights.

Where a product is used, refurbished or has a known defect, its condition will be described in the listing. Images may be illustrative; any material differences will be identified. Automotive parts should be fitted safely by a suitably qualified person where appropriate. Check any applicable road-use or installation requirements for your intended use.

2. Prices and payment

Prices are in Australian dollars (AUD), unless clearly stated otherwise. Applicable taxes, delivery charges and the order total are shown before you confirm payment. Payment is made using the methods available at checkout.

If we discover a material pricing or listing error affecting your order, we will contact you to explain it and offer a correction or cancellation with a refund of any amount paid for the affected items. We will not charge an additional amount without your agreement.

3. Orders and availability

Your order confirmation acknowledges that we have received your order. Please check it and contact us promptly if any details are incorrect. If an item is unavailable or we cannot fulfil your order, we will contact you and offer an available alternative, if appropriate, or a refund for the items we cannot supply. We will not substitute an item without your agreement.

If you need to change or cancel an order, contact us as soon as possible. We will try to help before dispatch. Once an order has been dispatched, the returns provisions below apply. This does not affect any cancellation or refund rights you have under law.

4. Delivery and collection

Available delivery or collection options and their charges are shown at checkout. Please provide an accurate delivery address and contact details. Dispatch and transit estimates are estimates rather than guaranteed dates, unless we expressly agree otherwise.

See our Delivery Information for current dispatch details. Contact us if an order is delayed, missing or arrives damaged so we can investigate and help resolve it. Any additional delivery charge arising from an incorrect address or a requested redelivery will be discussed with you first. Nothing in these terms removes our responsibility to provide a remedy where required by law.

5. Faulty, damaged or incorrect products

Our products come with consumer guarantees under the Australian Consumer Law that cannot be excluded. If a product has a major failure, you may choose a refund or replacement. For a minor failure, we will provide the remedy required by law within a reasonable time. You may also be entitled to compensation for reasonably foreseeable loss or damage.

Contact us with your order details and a description of the problem. Photographs can help us assess it. We may reasonably inspect the product, but original packaging is not a condition of exercising your consumer rights. Where a product is confirmed to have a problem covered by a consumer guarantee, we will cover reasonable return costs as required by law. You can seek a remedy from us without having to deal directly with the manufacturer.

6. Change-of-mind returns

If you ordered the wrong item or changed your mind, contact us before returning it so we can discuss whether a return can be accepted and any agreed conditions. Change-of-mind returns are considered individually unless a specific return offer was advertised with your purchase. These arrangements are separate from, and do not limit, your rights for faulty, misdescribed or otherwise non-compliant products.

7. Your details and privacy

Please provide accurate order information and keep any account login details secure. We handle personal information in accordance with our Privacy Policy and applicable privacy law.

8. Changes and questions

We may update these terms for future orders. The version available when you place your order applies to that order, unless we agree otherwise or the law requires a change.

For order enquiries, delivery issues, returns or a complaint, please use our Contact Us page or call 0410 541 322. Please include your order number where available so we can assist you.